helohi gives you your own AI agent — trained on your business, your services, your hours, and your tone. It answers calls, books appointments, sends confirmation texts, and handles customer questions 24/7. Callers feel like they're talking to your front desk.

Fill out one form at helohi.io/get-started. Tell us about your business, your services, and how you talk to customers. We build your helohi agent and get it live within 2–3 business days (or under 24 hours with priority setup).

No. helohi is completely done-for-you. You fill one form — we handle everything. No configuration, no code, no learning curve.

Free setup takes 2–3 business days. Priority setup gets your agent live in under 24 hours.

Your services, pricing, business hours, calendar system, location, and how you like to communicate with customers. We walk you through it in the intake form.

We don't offer free trials — but there's no contract. It's month-to-month. If it doesn't work for you, cancel anytime.

Plans start at $399/mo for the Chat Agent and go up to $1,499/mo for the All-in-1 Agent. Our founding clients get 50% off for their first 3 months. See full pricing at helohi.io/pricing.

No. helohi is month-to-month. Cancel anytime. Your agent stays active until the end of your paid period.

We'll notify you when you're approaching your limit. You can add extra minutes or replies from your dashboard anytime — no plan change needed.

Yes. Upgrade or downgrade anytime. Changes take effect on your next billing cycle.

Not at launch. We're starting with monthly plans only.

All major credit and debit cards.

No. Your helohi agent is trained on your business — your tone, your language, your style. Whether your brand is warm and casual or polished and professional, the agent matches that.

It transfers the caller to you or takes a detailed message with full context — the caller's name, what they asked, and their contact info. You never lose the lead.

Yes. Your helohi agent can handle multiple conversations simultaneously. No busy signals. No hold music.

Yes — 24/7, including evenings, weekends, and holidays. That's when most small businesses miss the most calls.

Yes. We train it on everything — your services, pricing tiers, add-ons, policies, and FAQ. It answers the way you would.

You can update your agent's knowledge anytime from your dashboard. Changes take effect immediately.

Both get you the exact same agent. Standard setup takes 2–3 business days. Priority setup is under 24 hours for a $300 one-time fee — useful if you're launching a campaign, opening a new location, or need your agent live immediately.

$300 one-time fee, regardless of which package you're on.

No. You fill one form. We handle all the training. Your helohi agent goes live ready to answer calls and book appointments.

You can update services, pricing, hours, and policies anytime from your dashboard. For major changes to the agent's behavior or flow, reach out to support.

Yes. We send you a test link so you can hear and interact with your agent before it starts taking real calls.

Google Calendar, Outlook, Calendly, and Square. If you use one of those, your bookings sync automatically.

Let us know. We're adding integrations regularly. In the meantime, we can work with you on a manual or webhook-based sync.

Yes. Your helohi agent reads your live calendar before offering time slots — no double-bookings.

Yes. Callers can reschedule or cancel through your helohi agent, and your calendar updates automatically.

Yes. Confirmation texts go out immediately after booking. Reminders can be set for 24 hours before the appointment.

You do. All customer data, call logs, and booking information belongs to your business.

Yes. We use encryption in transit and at rest. We don't sell or share your data with third parties.

Call recordings may be used for quality and training purposes. You control recording settings from your dashboard.

Yes. helohi is designed with privacy in mind. We comply with applicable US privacy regulations. See our full privacy policy at helohi.io/privacy.

Yes — but only transactional messages. Appointment confirmations, reminders, and follow-ups. No marketing texts. No spam.

Transactional messages related to a booking the customer initiated don't require separate opt-in under current regulations. We follow all carrier and regulatory guidelines.

Yes. You can set the text content, your business name, and the information included (date, time, address, prep instructions).

Texts come from your dedicated business number — the same one customers call. It's consistent and recognizable.

Cancel anytime from your dashboard. No phone calls required. No retention departments. One click.

Your agent stays active until the end of your current billing period. After that, it stops answering calls and your data is retained for 30 days in case you want to reactivate.

No. helohi is a month-to-month service with no contract. If you cancel, your agent stays live until the end of your paid period. This is standard for done-for-you service businesses.

Not at this time. If you need to take a break, you can cancel and reactivate later — your agent data is retained for 30 days.

Reach out to support. We'll work with you to retrain or adjust your agent. Most issues are resolved with a quick update to the agent's knowledge base.