# 110 New Bookings a Month: What helohi's Founding HVAC Clients Are Seeing > Early HVAC customers running helohi are capturing around 110 new bookings a month on average. Here's what that means in their shops. Source: https://helohi.io/blog/110-bookings-month-hvac-helohi-founding-clients Published: 2026-06-13T08:10:17.803Z Modified: 2026-06-13T09:26:30.215Z --- Tom runs an HVAC shop in Tennessee with two full-time technicians and himself doing most of the calls and estimates. Before helohi, he was averaging around 30 to 40 bookings a month, depending on season and how many calls he let slip to voicemail because he was on a job. Three months in with helohi, he's hitting 110 new bookings a month. :::stat 110 | new bookings per month 0 | missed calls since go-live 2.4 hours | saved per day per operator ::: The number isn't surprising once you think about it. He wasn't getting smarter. His team wasn't working more hours. What changed is simple: every call that came in after 5pm, on weekends, or while he was up a ladder now got answered. By helohi. On the spot. With the appointment locked in before the customer hung up. The gap between a business that answers its calls and one that misses them is enormous. 62% of calls to small businesses go unanswered. Of the ones that hit voicemail, 85% of callers never try again. In HVAC, where demand is cyclical and intense, missing a July call means losing a customer to whoever picked up second. :::chart Calls to small businesses that go unanswered | 62 Voicemail callers who never call back | 85 After-hours calls to voicemail | 75 ::: helohi doesn't replace anyone. It fills the gaps. On a Friday at 4pm, the owner is still on the phone with the existing customer. A new call comes in. helohi answers and books. At 9pm, when the office is closed, someone calls with an emergency. helohi answers and books. Sunday morning, three calls come in at once. helohi takes all three, books all three, and the owner wakes up to a full week. :::compare Missed call | Lost customer, lost revenue, lost trust Answered call | Booked appointment, confirmed customer, scheduled job ::: The 110 bookings aren't all from after-hours calls, but a huge chunk are. 46% of all service bookings happen outside business hours. In HVAC, that number is even higher during peak season. Emergencies don't respect the calendar. Air conditioners fail at night. Furnaces break down on weekends. If you're not answering, a competitor is. What's almost as important as the number is that the bookings stick. They land directly in the shop's calendar. The customer gets a confirmation text before they hang up. There's no game of phone tag, no forgotten voicemail, no trying to remember if they said Tuesday or Thursday. The job is booked, confirmed, and on the schedule. That reduces no-shows and rescheduling chaos. :::steps Customer calls any time | helohi answers instantly helohi checks availability | Pulls from your real calendar Customer picks a slot | Appointment locks in Confirmation text sent | They have proof, you have a job ::: The economic lift is obvious. One extra job a week is around $300 to $500 in revenue for most HVAC shops. 110 new bookings a month is roughly 27 per week. Even if half of those are smaller jobs or refinishes of existing customers, that's 13 new bookings a week that wouldn't have happened if the phone had gone to voicemail. :::roi New bookings captured per month | 110 Bookings recovered per week | 27 Average revenue lost per year to missed calls | $126,000 Cost per month (founding rate) | From $199 = Monthly revenue from recovered bookings | Covers agent 20x over ::: helohi costs from $449 to $899 a month depending on the plan. One recovered job covers that cost weeks over. The founding clients aren't paying for helohi out of a fixed marketing budget. They're covering it from the revenue of the calls they would have lost. That zero is the real outcome. It's not romantic. It's just the difference between a business that answers its phone and one that doesn't. :::faq Q: Do customers know they're talking to an AI? | A: Some can tell, most can't. What matters is they get an answer, get booked, and don't have to play phone tag. Q: What if we get swamped? | A: helohi can handle 20 calls at once, all in under 3 seconds. Your team gets a manageable queue. Q: Can it handle emergency calls? | A: Yes. It qualifies the emergency, takes details, and books or flags it for your team to triage. ::: The other number worth mentioning is time saved. Founding clients report saving around 2.4 hours a day on average. Some of that is not answering the phone. But most of it is not having to field call-backs, not having to type jobs into the calendar by hand, not having to send confirmation texts one by one. The appointment happens, and the system handles itself. For a shop owner, 2.4 hours a day is eight hours a week. That's time to bid jobs, time to think about hiring, time to actually sleep. That's not a small thing. :::keytakeaways - Founding HVAC clients are capturing ~110 new bookings per month with helohi - 46% of all service bookings happen outside business hours, and helohi answers all of them - One recovered job per week covers the agent cost several times over - Founding clients report 0 missed calls since go-live and 2.4 hours saved per day :::